CUSTOMER SERVICE
I have over 15 years of customer service experience in the health care industry. Good customer service is what I expect, and it's what I deliver. I'll do everything in my power to ensure you receive the service you deserve.

EXPERIENCE
I've worked in the Public Health, Behavioral Health and Health Insurance industries. When dealing with people's lives, details and follow through aren't just important - they're critical. Being married to a miner has allowed me to live in many areas of this beautiful country of ours and I bring that experience and knowledge base with me as well.

COMMITMENT
I've been married to my husband for my entire married life - 25 years and counting. We've raised two beautiful children together. I'm committed to my family and I'll bring that same kind of commitment to you.

RESPECT
Each and every relationship is based on respect. I promise I'll treat you with the respect you deserve.

When asked to give comments on overall impression of service and professionalism from their agent, my clients wrote:


“Kathleen was always at the top of her game. She always updated our list. We could have called her a million times in a day, and she always made time.”

   -Regina & Jamie

“It’s refreshing to see someone passionate about their work and willing/wanting to go the extra mile for a customer. Thank you!”

   - Chris

“Kathleen was wonderful – very helpful & friendly.  Really put our minds at ease.  Very knowledgeable & on top of her game.” 

   - Heather

"Very professional and very willing to work around our schedules." 

   - David and Christy Brown

"Always on time for appointments and does what she says she will do -- very good."

   - Arnold & Vernice Waller

"I met Kathleen at an open house on Sunday and by Tuesday night she became a friend. Excellent listener and she followed up on anything I mentioned. Her attitude, fortitude and organizational skills surely make her shine and succeed."
 
   - Sue

"Kathleen was great.  She walked us through each step, was always able to answer our questions and has a great personality to boot."

    - Christine

"Excellent -- best Real Estate agent I've ever dealt with, couldn't have asked for more."      

     - Alex

"She was awesome!! She was always on top of everything and was always making sure that everything was taken care of and she had our best interests in mind." 
     
      - Brittney & Mitch

"Kathleen made this a wonderful experience and helped us find our dream house!  She was prompt and aggressive and great to work with.  Thank you Kathleen!"

       - Robert & Chelsea

"Kathleen was on the ball.  My sale went so smoothly.  She was prompt in getting answers for me.  She had my house sold in 24 hours and kept me updated on all aspects of the sale.  She is very professional."

       - Laurie

"Kathleen was excellent.  She was always available and never late.  Kathleen definitely went the extra mile for me.  She's wonderful.  Kathleen is a very valuable real estate source."

      - Rhonda

"She was great.  Informative.  If she didn't know something, she found it out ASAP.  Great personality.  She made house hunting and selling fun."

      - Lacy

"Kathleen is the best agent ever!!"

      - Jocelyn

"She was the best!  Professional and personable - very patient - always in touch about things.  She was THE best to work with!!  Great sense of humor!"

      - Diana