Careers

Considering becoming a Century 21 agent? 

• Our agents have more success!
• Our agents earn 2.5 times more a year than the national average.
• Our agents experienced an average 17% increase in business each year from 2016 to 2021.
• What about agents that have moved to other offices in that same time period?
  • In the 1^st year away, agents experienced an average 18% decrease from their last year at Century 21.

• Our office connects agents with buyers and sellers every week.
• Our company invests in a learning and growth mindset.
• We have a weekly office meeting, about 20-30 minutes long, with interactive learning opportunities.
• Century 21 agents tour new office listings each week.
  • This practice takes time, effort, and commitment, but the benefits are tremendous.
  • Sellers love it – they understand agents who know the property have a better chance to bring a buyer.
  • It’s a chance for our agents to serve buyers better by letting them know about new properties as they are coming on to the market.
• Lunch on us!  Every Tuesday we have a free lunch catered for all of our agents
  • We gather to visit about what properties we will be bringing to the market and what our clients are looking for.
  • Many homes are bought and sold from as a result of our office lunch
• We don’t just say we appreciate our clients – We DO, and we show it!  The office provides three major events each year to help agents connect with our clients.
  • Our summer client-appreciation barbecue at Zoo Montana
  • Our Christmas Party with Santa Claus
  • And, last but not least, our Comedy beCause event at The Alberta Bair Theater with a pre-party at the Yellowstone Art Museum.
• Every year our agents earn far more repeat business and client referrals than the national average.
  • Our agents take advantage of an extensive New Agent Training Program that is unmatched in the market.  The training includes ongoing training for all agents. See a few of our agent Testimonials
  • Our trainers are an incredibly diverse and dynamic group of agents who are sincerely invested in the success of agents.
  • Our leadership team is here for our agents for whatever support they may need.  Agents have access to two brokers who are extremely accessible and knowledgeable to support them in their transactions.
  • We volunteer, we sponsor, and we invest in the community. Agents who are willing to contribute to the betterment of our community and want to make a positive impact on the lives of others will fit right in with our crew.
  • A culture of positivity, levity, and sometimes even downright fun. We believe that our clients want to enjoy their experience.
  • Our clients come back to us. 35% of our business is repeat business, compared to the national average of 26% (statistic from 2020).
  • Century 21 agents do a great job for our clients, and we make sure of it. Each client receives a client-service review and, year after year 95% of the respondents say they would recommend their agent to a friend or family member.

Leadership

Mark Dawson

As the supervising broker/owner, Mark Dawson has more profound insight on real estate than anyone you will meet. Always around to answer contractual questions or help you through tough client situations, Mark has the skill to connect with any client or agent and defuse situations. Whether it’s residential, commercial, new construction and beyond, his experience is exponential.

Casey Miller

Casey (Gee) Miller has been with us for eight years, starting as a brokers assistant and agent, and transited to Supervising  Broker in 2021, a position she has earned through serving as an incredibly inspiring leader.  Casey is in charge of interviewing new agents and does a fabulous job of scheduling and overseeing the new-agent orientation and training.  Casey leads by example – she exemplifies the incredibly appealing combinations of humility with confidence, professionalism with levity, and mentoring with friendship.  “She’s impossible not to love – her persona is a huge reason that agents come here and stay here,”  Dawson says.  Casey has a degree with Marketing from Montana State University and is a gifted writer.  Every agent at our office is grateful to have Casey as a broker.

Carly MacNaughton

Carly (Plourde) MacNaughton grew up with an agricultural background in Joliet, MT.  She has been with us for eight years and is a key part of our leadership team.  Carly is involved in the initial and ongoing training of new agents, is our “go to person” for technical issues and oversees the distribution of buyer incoming buyer leads.  Carly works closely with owner Mark Dawson on all aspects of management of the business and ahs done an incredible job learning various aspects of the business – besides serving clients buying and selling personal homes, she’s well versed in new construction, lots and land, and small-acreage properties.  Dawson often says, “I have yet to find something she can’t do – she’s incredible.

Katie Loy

Katie Loy joined our office as the front desk manager just over eight years ago and quickly became a valued member of our family and most recently the office  General Manager.  Katie is extremely efficient, intelligent, and hard-working, and always greets everyone with a warm smile that all visitors appreciate.  She has a great understanding of the business and has a great attention to detail; being a great help to all agents and staff.  Katie is a graduate of Montana State University-Billings.

Testimonials

Tony Gaffke

Camaraderie: mutual trust and friendship among people who spend a lot of time together. For me personally I can not think of a better way to describe how I feel as an Agent at Century 21 Hometown Brokers. The mutual trust and friendship that we experience is amazing! With that there is an atmosphere created that brings absolute confidence that I can serve my clients at the highest level. Fellow comrades striving towards the objective of helping people achieve their goals in Real Estate, truly incredible!!

Jami Clark

When I joined Century 21 Hometown Brokers in 2006 I was young, new to Billings, and new to real estate. I was ecstatic to start my real estate career at a nationally recognized real estate company. I knew that being affiliated with a well-known and trusted brand would be crucial to my ability to survive as a new agent in a new town. I am still grateful today for the chance that C21 owner, Mark Dawson, gave me well over a decade ago. As a Century 21 agent I was given the training, tools, and support that I needed to grow into my career and to serve clients with the knowledge and care that they deserve. The real estate industry and market are constantly evolving and Century 21 remains a connected and progressive company both at a local and global level. But, if you really want to know what I like best about working at Century 21, it’s the camaraderie shared with our agents and staff! We work well together, support each other, and have so much fun, all while maintaining a little bit of healthy competition. My advice to anyone considering a career in real estate is do your research. Make sure the company you join will give you the training and support you will need to serve your clients well and have success. I love what I do and it doesn’t get much better than that!

Dana Brumwell

I am excited that after years of talking about wanting to join the real estate world, I’ve finally started my new adventure with Century 21 Hometown Brokers. Century 21 is the national leader in home sales. I was drawn to C21 because of the leadership group and endless opportunities to grow through our commitment to provide top-notch service while making the experience of buying and selling real estate positive and fun.

Casey Miller

From the moment I walked in the door 6 years ago, Century 21 has made me feel at home. It is an incredible feeling to be surrounded by a culture and community of people that are not only professionals but also love to have fun and enjoy each day together. Everyone who joins quickly becomes an immediate friend and integral party of our C21 family and it’s truly something special to be a part of. There is no doubt in my mind that there isn’t a better group of agents to work and spend each day with. Creating relationships with clients and learning something new every day is one of the rewarding parts of this career, and I can’t imagine doing this along side anyone other than my extended C21 family.

Carly MacNaughton

I feel so blessed to be a part of this amazing company! I started out at the front desk of our office 6 years ago and have been in love with the people and culture of Century 21 ever since. Everyone you meet at the office wants only to support you and help you grow! When I first started as an agent I was nervous about starting a new career, but the training that the office provides helps you get started on the right foot with the best possible resources! The people at Century 21 have become friends and family who I can count on. They are right there when I need to run an idea by someone or to unwind with a quick drink. I wouldn’t be the agent or the person I am today without these amazing people!

Joe Lipskis

I started my real estate career at Century 21 Hometown Brokers over a decade ago. Considering all the knowledge and experience I have gained over the years, I feel blessed now, realizing I made the perfect decision almost by accident. The consistent positive and welcoming environment of our office coupled with the amazing support system and training of our agents has been the highest contributing factor to my success.

Julie Seedhouse

It’s no secret that I absolutely love my job as a Realtor, and the team at Century 21 Hometown Brokers plays a huge role in this! We have managed to create the perfect combination of enthusiastic support, dear friendship, collaboration, and healthy competition. If a question comes up or I need help of any kind, it is literally as easy a quick phone call or a walk across the hall. Bottom line, I am better at my job because of the quality people with whom I work!

Karen Freeman

Working at Century 21 Hometown Brokers has been an incredible experience. From the moment I walked into the door, I felt at home. The training they provided really set a firm foundation for a great move into the real estate career I had always dreamed of. Encouragement and support all along the way, gave me the confidence I needed to make it my profession. There are a lot of choices out there for real estate companies. But I chose Century 21…a name you can trust.

Michelle Heiken

Starting my career as a real estate agent was daunting; choosing to work at Century 21 Hometown Brokers was a blessing. The camaraderie, professionalism, and support at this office is second to none. The availability of constant continuing education and the sharing of knowledge and resources gives me the confidence to do the very best I can for my clients.

Rachel Kline

One of my favorite things when I am asked about Real Estate- is telling people I am a REALTOR® for Century 21 Hometown Brokers. My experience since joining this group has reached above and beyond what I would have expected. Onboarding and training, consistent support, opportunities to learn and grow, and the exceptional people who have become my “family” over the last 4 years- can only begin to scratch the surface of why I am proud to be affiliated with Century 21 Hometown Brokers.

Scott Hicks

I’ve been with C21 for about 9 years now. I moved to C21 because it was the number one office in town and I knew the owner Mark Dawson for about 30 years. The agents are extremely well trained and given an unbelievable array of tools to help them meet new clients and service the ones they have. The staff is amazing and always ready to help. With all the new technology coming its a full time job to keep up with it. I’ve never had so much fun selling real estate in this office. The energy and optimism is phenomenal. I can’t say enough about everyone here!!!

Shelby Williams

As soon as I walked in the door at Century 21, I was at ease. Meeting with Mark solidified my decision to become a licensed agent and gave me the motivation to make the switch. The office welcomed me with open arms and I was instantly comfortable. I am honored and grateful for the opportunity to work with a positive and family-oriented office. The training, mentorship, and ongoing support is such a rare find. The friendships that have developed by working along side other Century 21 agents of the past few years have made my career entertaining and so enjoyable! I wouldn’t have it any other way!

Todd Harp

Century 21 is more than a place to work, it is a lifestyle. I was just a kid when Mark started this office on Grand avenue, and now 19 years later I am one of the old guys. We have a great atmosphere of camaraderie among our agents and the best staff in town. I truly love what I do.

Our Trainers

Tony Gaffke

As our top agent in 2019, it has been a true opportunity to have Tony Gaffke start sharing his real estate tactics with new agents. He became very successful in just 2 short years with us by hard work and learning how to capitalize on the importance of open houses and connecting with new clients daily. He is light-hearted and able to simplify ‘getting yourself out there’ in a way that any new agent can enjoy and learn from.

Julie Seedhouse

Julie Seedhouse has been with us for 6 years and is one of the key players in our recruiting and community involvement. Julie has been heavily involved with many charitable organizations and started her own, 100 strong. She has a strong ability to connect with anyone she meets and has a personality that is completely contagious. She has been one of our top agents since the day she began in real estate and shares her wisdom on maintaining that with our new agents through her marketing and networking training.

Mark Dawson

As the supervising broker/owner, Mark Dawson has profound insight on real estate than anyone you will meet. Always around to answer contractual questions or help you through tough client situations, Mark has the skill to connect with any client or agent and defuse situations. Whether it’s residential, commercial, new construction and beyond, his experience is exponential

Casey Miller

Casey Miller joined our company in 2013 and immediately showed the ability to be an excellent agent. Soon, she was promoted into a crucial leadership role, where she excelled. These days, as our Associate Broker and Director of Education, Casey provides a wonderful example of grace, class, and professionalism – she’s extremely helpful and encouraging and provides a bright light every day of the year. She has developed great expertise and care in answering agent questions and helping solve problems. Casey is absolutely impossible not to like, to admire, and to enjoy.

Shelby Williams

Shelby joined our office almost five years ago and has become an incredible asset to our training team and very knowledgeable in our market. Shelby came into our office ready to make this career a life-long journey and with her community involvement, willingness to help others, and desire to learn – she has soared into not only one of our top agents, but also an informative trainer. She excels in client communication and organization, and is always willing to share tips with others around her.

Todd Harp

Todd Harp has been with us since the beginning, with over 20 years of experience, and has consistently maintained the spot as one of our top agents each and every year. He has the most admirable ability to keep calm in any situation and is available to offer advice for any agent, regardless of their amount of time in the industry. He is never too busy to walk though situations with you and explain in a tactful way to find the best possible solution.