Considering becoming a Century 21 agent? We think you should and here’s why:
- Our agents have more success!
- Our agents earn 2.5 times more a year than the national average…
- Our agents experienced from 17% increase in business from 2016 to present
- What about agents that have moved to other offices since 2016?
- In the 1st year away, agents experience an average 18% decrease from their last year at Century 21
- In the second year the agent will experience another double-digit decrease
Why is this the case?
- Our Century 21 agent’s office delivers, on average, about 20 leads per week to our agents
- Our company invests in a learning and growth mindset
- We have a weekly office meeting, about 20-30 minutes long, with interactive learning opportunities
- Century 21 agents tour new office listings each week.
- This practice takes time, effort, and commitment, but the benefits are tremendous.
- Sellers love it.
- And it’s great for our buyers to know about new properties as they are hitting the market.
- Lastly, it is a great opportunity for our agents to be able to provide this service to clients
- Lunch on us!!! Every Tuesday we have a free lunch catered for all of our agents
- We gather to visit about what properties we will be bringing to the market
- Discuss what our clients are looking for
- Many homes are bought and sold from as a result of our office lunch
- We don’t just say we appreciate our clients – We DO, and we show it! The office provides three major events each year to help agents connect with our clients.
- Our summer client-appreciation barbecue at Zoo Montana
- Our Christmas Party with Santa Claus
- And, last but not least, our Comedy beCause event at The Alberta Bair Theater
- Every year our agents earn far more repeat business and client referrals than the national average
- Our agents take advantage of an extensive New Agent Training Program that is unmatched in the market. The training classes include ongoing training for all agents. See a few of our agent Testimonials
- Our trainers are an incredibly diverse and dynamic group of agents who are sincerely invested in the success of agents.
- Our leadership team is here for our agents for whatever support they may need. Agents have access to two brokers who are extremely accessible and knowledgeable to support them in their transactions.
- We volunteer, we sponsor, and we invest in the community. Agents who are willing to contribute to the betterment of our community and want to make a positive impact on the lives of others will fit right in with our crew.
- A culture of positivity, levity, and sometimes even downright fun. We believe that our clients want to enjoy their experience.
- Our clients come back to us. 35% of our business is repeat business, compared to the national average of 26% (statistic from 2020).
- Century 21 agents do a great job for our clients, and we make sure of it. Each client receives a client-service review and, year after year 95% of the respondents say they would recommend their agent to a friend or family member.
Our General Manager, Ann Walsh, originally from Glendive, MT, has been the heart and soul of our office for the past 20 years. Ann’s levity and sense of humor are appreciated by all agents, staff and guests. Ann is a graduate of Carroll College, and has a background in both finance and title insurance. She is very well versed in all aspects of real estate office management. She has done a great job overseeing incoming referrals, franchise relations, agent compensation, and all things “miscellaneous.” Ann has been a well-loved, appreciated, crucial part of our extended family. Not only is she beloved by each of our agents but is also well known within the real estate industry for her hard work ethic and consistent positivity.
As the supervising broker/owner, Mark Dawson has more profound insight on real estate than anyone you will meet. Always around to answer contractual questions or help you through tough client situations, Mark has the skill to connect with any client or agent and defuse situations. Whether it’s residential, commercial, new construction and beyond, his experience is exponential.
Casey (Gee) Miller has been with us for eight years, starting as a brokers assistant and agent, and transitioning to Associate Broker. She is slated to take over as Supervising Broker later in 2021, a position she has earned through serving as an incredibly inspiring leader. Cassy is in charge of interviewing new agents and does a fabulous job of scheduling and overseeing the new-agent orientation and training. Casey leads by example – she exemplifies the incredibly appealing combinations of humility with confidence, professionalism with levity, and mentoring with friendship. “She’s impossible not to love – her persona is a huge reason that agents come here and stay here,” Dawson says. Casey has a degree with Marketing from Montana State University and is a gifted writer. Every agent at our office is grateful to have Casey as a broker.
Carly (Plourde) MacNaughton grew up with an agricultural background in Joliet, MT. She has been with us for eight years and is a key part of our leadership team. Carly is involved in the initial and ongoing training of new agents, is our “go to person” for technical issues and oversees the distribution of buyer incoming buyer leads. Carly works closely with owner Mark Dawson on all aspects of management of the business and ahs done an incredible job learning various aspects of the business – besides serving clients buying and selling personal homes, she’s well versed in new construction, lots and land, and small-acreage properties. Dawson often says, “I have yet to find something she can’t do – she’s incredible.
Katie Loy joined our office as the front desk manager just over five years ago and quickly became a valued member of our family. She has grown her position to assisting in all aspects of office management. Katie is extremely efficient, intelligent, and hard-working, and always greets everyone with a warm smile that all visitors appreciate. She has a great understanding of the business and has a great attention to detail; being a great help to all agents and staff. Katie is a recent graduation of Montana State University-Billings.
Miranda Jellison is a Billings native and brings many years of Accounting & Client Management experience with her, making her transition as a Broker Assistant and Real Estate Agent seamless. She is incredibly efficient, versatile and has already proven to be learning the business very quickly, becoming a valued member of our team. She has a knack for event planning, coordination and an ability to gather data in order to evaluate market data and assist agents in making educated decisions in our ever changing industry. She is incredibly kind, genuine, organized and has very effective communication skills – all of which will be useful in her Real Estate career.
Kayla George, originally from Greybull, WY, comes to us after years of operation her own personal training business. Kayla possesses excellent communication skills and has an innate ability to make everyone feel comfortable. As a Broker Assistant and Real Estate Agent, Kayla brings a positive approach and great dependability to her position. Kayla is highly appreciated by everyone at the office for her professionalism and wonderful demeanor.
When I started in real estate, I had come off of a corporate takeover layoff. It wasn’t easy, it was just business. After I came to C21, a month and a half later my husband left his job. Mark, Angie, and Ann gave me the opportunity to work with a more experienced agent and gave me the opportunity to work hourly doing whatever work they could find for me. They didn’t know me as they do now (God help them), but their blind faith in me as a human, has become a constant in my life. So, I guess, “family” is the best way to say it. Work, life, trials, laughter, love, and growth. At the end of the day, your family is what sustains you, and this is my chosen work family for their kindness, compassion, constructive feedback and honest boundaries. My life has changed so much for the better because of the people in this office and the opportunities to learn and grow, in all aspects of life. On the spectrum of life, work seems trivial when you are surrounded by incredible people who are willing to go on this life journey with you. I am so thankful for each and every person who makes C21 my home away from home.
Camaraderie: mutual trust and friendship among people who spend a lot of time together. For me personally I can not think of a better way to describe how I feel as an Agent at Century 21 Hometown Brokers. The mutual trust and friendship that we experience is amazing! With that there is an atmosphere created that brings absolute confidence that I can serve my clients at the highest level. Fellow comrades striving towards the objective of helping people achieve their goals in Real Estate, truly incredible!!
Being in Real Estate since 2004, I have only served two companies. When my first company merged with Century 21, it was so easy to become “part of the team.” All of us here help each other out when in need, and we all look out for our clients together, because after all; we all have the same goal for the client, TO GET THEIR HOUSE SOLD OR BOUGHT! Being with this group of people has been an amazing experience and I could not see myself any where else to call my “second home!”
When I joined Century 21 Hometown Brokers in 2006 I was young, new to Billings, and new to real estate. I was ecstatic to start my real estate career at a nationally recognized real estate company. I knew that being affiliated with a well-known and trusted brand would be crucial to my ability to survive as a new agent in a new town. I am still grateful today for the chance that C21 owner, Mark Dawson, gave me well over a decade ago. As a Century 21 agent I was given the training, tools, and support that I needed to grow into my career and to serve clients with the knowledge and care that they deserve. The real estate industry and market are constantly evolving and Century 21 remains a connected and progressive company both at a local and global level. But, if you really want to know what I like best about working at Century 21, it’s the camaraderie shared with our agents and staff! We work well together, support each other, and have so much fun, all while maintaining a little bit of healthy competition. My advice to anyone considering a career in real estate is do your research. Make sure the company you join will give you the training and support you will need to serve your clients well and have success. I love what I do and it doesn’t get much better than that!
I am excited that after years of talking about wanting to join the real estate world, I’ve finally started my new adventure with Century 21 Hometown Brokers. Century 21 is the national leader in home sales. I was drawn to C21 because of the leadership group and endless opportunities to grow through our commitment to provide top-notch service while making the experience of buying and selling real estate positive and fun.
From the moment I walked in the door 6 years ago, Century 21 has made me feel at home. It is an incredible feeling to be surrounded by a culture and community of people that are not only professionals but also love to have fun and enjoy each day together. Everyone who joins quickly becomes an immediate friend and integral party of our C21 family and it’s truly something special to be a part of. There is no doubt in my mind that there isn’t a better group of agents to work and spend each day with. Creating relationships with clients and learning something new every day is one of the rewarding parts of this career, and I can’t imagine doing this along side anyone other than my extended C21 family.
I chose Century 21 ten years ago because I wanted to be associated with the most recognizable brand in real estate. I quickly realized that it was the exceptional agents and staff that made C21 different from the other companies in town. This office has created a steadfast culture of service, whether that be to their clients, community, or fellow professionals. Century 21’s dedication to service is something that I am truly proud to be a part of. If you are a professional who has a desire for serving, enjoys being around highly motivated individuals, and just generally likes a fun workplace, then I don’t think it’s possible to beat the culture of Century 21 Hometown Brokers.
I feel so blessed to be a part of this amazing company! I started out at the front desk of our office 6 years ago and have been in love with the people and culture of Century 21 ever since. Everyone you meet at the office wants only to support you and help you grow! When I first started as an agent I was nervous about starting a new career, but the training that the office provides helps you get started on the right foot with the best possible resources! The people at Century 21 have become friends and family who I can count on. They are right there when I need to run an idea by someone or to unwind with a quick drink. I wouldn’t be the agent or the person I am today without these amazing people!
At Century 21 Hometown Brokers we work hard, we work smart, we communicate, we share ideas, we strive for excellence, we stay positive & we have fun. The office is filled with knowledgeable, passionate & giving individuals making the work environment motivating and enjoyable. We are a team. My broker, Mark Dawson, does an incredible job keeping us focused and educated helping us achieve the goals of our clients. I can always count on smiling faces and positive attitudes when I step into the office. I am very proud to be a part of Century21 Hometown Brokers.
I started my real estate career at Century 21 Hometown Brokers over a decade ago. Considering all the knowledge and experience I have gained over the years, I feel blessed now, realizing I made the perfect decision almost by accident. The consistent positive and welcoming environment of our office coupled with the amazing support system and training of our agents has been the highest contributing factor to my success.
It’s no secret that I absolutely love my job as a Realtor, and the team at Century 21 Hometown Brokers plays a huge role in this! We have managed to create the perfect combination of enthusiastic support, dear friendship, collaboration, and healthy competition. If a question comes up or I need help of any kind, it is literally as easy a quick phone call or a walk across the hall. Bottom line, I am better at my job because of the quality people with whom I work!
Working at Century 21 Hometown Brokers has been an incredible experience. From the moment I walked into the door, I felt at home. The training they provided really set a firm foundation for a great move into the real estate career I had always dreamed of. Encouragement and support all along the way, gave me the confidence I needed to make it my profession. There are a lot of choices out there for real estate companies. But I chose Century 21…a name you can trust.
I chose Century 21 because I wanted to work with exceptional agents and staff that would help me best serve my clients. I love the atmosphere at C21; it’s so friendly and inviting. I’m proud to say I work for an office that is dedicated to helping our community in service. This group is so kindhearted and has a willingness to put your wants and needs as their top priority. If you are looking for the most recognizable name in real estate that loves to serve others and want a fun work environment with friendly helpful agents, then look to Century 21 Hometown Brokers.
I am so grateful to be working at Century 21. Not only does Century 21 offer exceptional training and resources, but the staff and agents couldn’t be more helpful and supportive. The knowledge and experience that is shared in this office is unparalleled. I am proud to work where professionalism, fun, and dedication to community service is all part of the culture.
Changing careers can be difficult. However, the decision to join Century 21 Hometown Brokers was easy. My fellow Century 21 professionals, many of whom I have known for decades, are the definition of good people. Our office has positive energy, excellent training, and powerful tools and technology provided by industry leader Century 21. People here share their experiences, knowledge, and a commitment to community support and service.
In many ways, joining Century 21 Hometown Brokers has been like coming home. My Mom was a Century 21 agent in Butte, Montana in the 1980s. My sister and I loved to try on her gold Century 21 jacket and sell each other every room in the house. I am deeply grateful for the chance to follow my Mom’s example of joy, dedication, and service while working with such excellent people. My only regret is not keeping track of that snappy gold jacket!
Starting my career as a real estate agent was daunting; choosing to work at Century 21 Hometown Brokers was a blessing. The camaraderie, professionalism, and support at this office is second to none. The availability of constant continuing education and the sharing of knowledge and resources gives me the confidence to do the very best I can for my clients.
I had the good fortune of working with Century 21 Hometown Brokers when I moved to Billings in 2011. After getting settled into our new home I started my career in real estate at the best brokerage in Montana. Call it fate, or luck, or whatever, I am so happy that I made my work home here. The support from the top down is phenomenal, with training, a great office environment, staff support, and amazing client outreach opportunities. I love going to work every day and I owe it all to my friends at Century 21 Hometown Brokers.
One of my favorite things when I am asked about Real Estate- is telling people I am a REALTOR® for Century 21 Hometown Brokers. My experience since joining this group has reached above and beyond what I would have expected. Onboarding and training, consistent support, opportunities to learn and grow, and the exceptional people who have become my “family” over the last 4 years- can only begin to scratch the surface of why I am proud to be affiliated with Century 21 Hometown Brokers.
I’ve been with C21 for about 9 years now. I moved to C21 because it was the number one office in town and I knew the owner Mark Dawson for about 30 years. The agents are extremely well trained and given an unbelievable array of tools to help them meet new clients and service the ones they have. The staff is amazing and always ready to help. With all the new technology coming its a full time job to keep up with it. I’ve never had so much fun selling real estate in this office. The energy and optimism is phenomenal. I can’t say enough about everyone here!!!
Being an agent at Century 21 Hometown Brokers has been a blessing! There is never a day I come to the office and don’t want to be here. I couldn’t ask for a better second family. We all come together to support each other through whatever it may be. The friendships and experiences I have gained from this office will never be beat! I am so thankful that I have had this place and these people have come into my life.
As soon as I walked in the door at Century 21, I was at ease. Meeting with Mark solidified my decision to become a licensed agent and gave me the motivation to make the switch. The office welcomed me with open arms and I was instantly comfortable. I am honored and grateful for the opportunity to work with a positive and family-oriented office. The training, mentorship, and ongoing support is such a rare find. The friendships that have developed by working along side other Century 21 agents of the past few years have made my career entertaining and so enjoyable! I wouldn’t have it any other way!
I knew right away that Century 21 Hometown Brokers was the place for me when I walked through the door. The energy and enthusiasm can be felt as soon as you enter the building. Then when I heard about the structured training and support it just reassured my decision. Since joining the Century 21 team, my experience continues to beat my expectations. I say “team” deliberately when referring to our office as that is exactly what we are. Although competitive agents who are all individuals running our own business, the teamwork, camaraderie and support you get is what all businesses try to achieve.
When I walked through the door of C21 it felt like home. Everyone was so friendly and it really gave me the vibe of a family. I knew I wanted to be a part of a well known real estate office and after visiting with Mark about the office and the additional continuing education that C21 offers, I knew that this is where I was supposed to be. A team, a family, always encouraging each other to be greater and providing the tools possible to be an exceptional agent to each of my clients. The training and support of C21 is like none other and I am proud to be a part of it.
Choosing Century 21 as the office to start my career in real estate was easy. Top-notch training along with incredible agent, staff, and broker support has helped to shape me into an agent that is able to serve my clients with confidence and competence. I love the family-oriented atmosphere, the emphasis on community service, and the team environment that is Century 21. It’s not just a place to hang your license; it’s a place to grow and thrive both personally and professionally with people that genuinely care.
With his attention to detail and marketing driven career in real estate, Drew Hedrick is the perfect fit for being the key person in our new agent training. He has 10 years of experience in real estate and is able to explain all of our forms in a technical way that makes it simple for any new agent to understand. Drew was our top agent in 2018, and continues to top the chart each year. He is constantly supporting our office and coming up with new and innovative ways to improve our training to motivate agents towards being the best they can be.
As our top agent in 2019, it has been a true opportunity to have Tony Gaffke start sharing his real estate tactics with new agents. He became very successful in just 2 short years with us by hard work and learning how to capitalize on the importance of open houses and connecting with new clients daily. He is light-hearted and able to simplify ‘getting yourself out there’ in a way that any new agent can enjoy and learn from.
Julie Seedhouse has been with us for 6 years and is one of the key players in our recruiting and community involvement. Julie has been heavily involved with many charitable organizations and started her own, 100 strong. She has a strong ability to connect with anyone she meets and has a personality that is completely contagious. She has been one of our top agents since the day she began in real estate and shares her wisdom on maintaining that with our new agents through her marketing and networking training.
As someone technology comes so simply to, Michelle Wunker continues to be the perfect fit for our office, especially when it comes to showing new agents the behind the scenes to the Century 21 franchise and using our MLS to the full potential. She is well versed with our CRM and constantly willing to help new agents with her caring spirit.
Jami Clark has over 10 years of experience in real estate and has spent all of her time growing with us at Century 21. As a self-proclaimed introvert, she gives a detailed and thoughtful view on creating and maintaining relationships with sellers and buyers. She has an incredible ability to view the industry from a business perspective yet creates lifelong friendships with every client.
As the supervising broker/owner, Mark Dawson has profound insight on real estate than anyone you will meet. Always around to answer contractual questions or help you through tough client situations, Mark has the skill to connect with any client or agent and defuse situations. Whether it’s residential, commercial, new construction and beyond, his experience is exponential
Casey Miller joined our company in 2013 and immediately showed the ability to be an excellent agent. Soon, she was promoted into a crucial leadership role, where she excelled. These days, as our Associate Broker and Director of Education, Casey provides a wonderful example of grace, class, and professionalism – she’s extremely helpful and encouraging and provides a bright light every day of the year. She has developed great expertise and care in answering agent questions and helping solve problems. Casey is absolutely impossible not to like, to admire, and to enjoy.
Shelby joined our office almost five years ago and has become an incredible asset to our training team and very knowledgeable in our market. Shelby came into our office ready to make this career a life-long journey and with her community involvement, willingness to help others, and desire to learn – she has soared into not only one of our top agents, but also an informative trainer. She excels in client communication and organization, and is always willing to share tips with others around her.
Todd Harp has been with us since the beginning, with over 20 years of experience, and has consistently maintained the spot as one of our top agents each and every year. He has the most admirable ability to keep calm in any situation and is available to offer advice for any agent, regardless of their amount of time in the industry. He is never too busy to walk though situations with you and explain in a tactful way to find the best possible solution.